Whitepaper: Prevention tech in insurance

To keep pace with evolving customer expectations, insurers must embrace new relationships with policyholders. This requires a fundamental shift in the way carriers serve customers, creating a need for new operating models, products, customer experiences and a shift in the foundational value promised to policyholders.

The insurer’s new role: the shield that prevents harm

The most exciting products aim to redefine what insurance means for customers. P&C insurers love talking about protection, but it is usually limited to customers’ financial interests and doesn’t involve preventing them from actual harm.

Many carriers now aspire for a new role: a shield that prevents harm. In this role, insurers go beyond assessing risk and covering losses and take an active involvement in decreasing risk itself. It makes life safer and creates a mutual benefit for insurers and their customers.

What will you learn from this report?

• The business case for prevention and recommendations on how you can make the shift from protection to prevention in your digital ecosystem
• A primer on IoT and Behavioural Design
• An overview of leading prevention experiences in auto, homeowners, cyber, and Commercial Insurance
• Supercharge’s recommendations on how to incorporate prevention tech in your customer experiences